Get In Touch
We have a dedicated team just for you! You can reach our Customer Care team by utilizing one of the following contact options. Please note that we only provide customer support in English at this time.
Our Chat Customer Care Representatives work around the clock to provide you with the answers and personal service you need. To start chatting with one of our representatives about your issue.
No time to chat? Not a problem! You can send an email any time with your questions and/or comments to our Customer Care Representatives.
Monday to Saturday: 9am - 10pm
Sunday: 10am - 6pm
Our address: No. 6, Lane 5, Aixin West, Ailian Community, Longcheng Street, Longgang District, Shenzhen, Guangdong Province, China.