Get In Touch

We have a dedicated team just for you in 24 hours! You can reach our Customer Care team by utilizing one of the following contact options or refer to FAQs before reaching us. Please note that we only provide customer support in English at this time.

Online Chat

Our Chat Customer Care Representatives work around the clock to provide you with the answers and personal service you need. To start chatting with one of our representatives about your issue.


No time to chat? Not a problem! You can send an email any time with your questions and/or comments to our Customer Care Representatives.

Opening Hours(GMT+8):

Monday to Saturday: 9am - 10pm
Sunday: 10am - 6pm
HONG KONG address: Flat/RM A 12/F ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
 Address: No. 6, Lane 5, Aixin West, Ailian Community, Longcheng Street, Longgang District, Shenzhen, Guangdong Province, China.