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Discover curated collections of creative home decor products, characterised by minimalistic features, natural influences and functionality. Let us step into Aurorae Shop together, find out the best ones that suit you.
Yes, we ship all over the world with free shipping. You do not need to pay shipping fee when checking out. We run discounts and promotions all year, so stay tuned for exclusive deals.
We will send you message with a track number. You can track your package on our Order Status page or Logistics official website.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 3-25 business days. Delivery details will be provided in your confirmation email, and also check on our Order Status.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Meanwhile, We will take your provided reasons into consideration carefully.
Yes, it is available to offer you customization, and we will do it according to your request, creator and the product. So far, we strongly recommend you to send us message with your details if you would like to customize light fixtures.
We will refund your money via Paypal, so you just need to offer us your paypal account and get it soon.
We will refund your balance via Paypal or deduct that when you purchase in the next order as your request.
Accept major debit and credit cards(VISA, Mastercard, AmericanExpress, Apple Pay, Google Pay, Maestro etc) and Paypal.
You can contact us through our contact page or communciate with us via messenger online. We will be happy to assist you.