It will be in 3-25 business days. We will arrange the shipment of packages through Express to your address. Best wishes to you and God bless you!

Due to the influence of current COVID-19, the logistics might be experiencing additional delays. We would like to apologize for any inconvenience that caused!

Yes, we ship all over the world with free shipping. You do not need to pay shipping fee when checking out. We run discounts and promotions all year, so stay tuned for exclusive deals.

We will send you message with a track number. You can track your package on our Order Status page or Logistics official website.

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Meanwhile, We will take your provided reasons into consideration carefully. 

Yes, it is available to offer you customization, and we will do it according to your request, creator and the product. So far, we strongly recommend you to send us message with your details if you would like to customize light fixtures.

We will refund your money via Paypal, so you just need to offer us your paypal account and get it soon.

We will refund your balance via Paypal or deduct that when you purchase in the next order as your request.

Accept major debit and credit cards(VISA, Mastercard, AmericanExpress, Apple Pay, Google Pay, Maestro etc) and Paypal.

You can reach out to us at info@auroraeshop.com or communicate with us via Whatsapp online. We will be happy to assist you.